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A UK office - fully manned and operational
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You will be contracting with a UK company
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Subject to UK law (prevailing at the time)
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Dedicated project manager/executive
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Professional Indemnity Cover
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Service Level Contract as part of the offer
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Satisfaction Guarantee Charter as standard
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Regular feedback on projects
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Closure report on all projects
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Calls to India on 0208 dialling
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All scanning carried out in the UK
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Client documentation always at hand
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Business Post and FedEx services used only when necessary
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Cost comparison analysis provided on request
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First month of work carried out in the UK (where possible)
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Less restrictive office hours compared to competitors
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Secure FTP service for uploading material
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Client password and encryption protection
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Always guaranteed a helpful and courteous response